Right to accessible, universal, comprehensive health care.
Right to timely and unbiased treatment.
Right to give or refuse consent to the provision of health care services.
Right to information necessary to make fully informed health care choices, including providers.
Right to participate in any assessment of personal care and in development of plans for care.
Right to be treated with courtesy and respect.
Providers should recognize and respond to individual needs and preferences, including those based on ethnic, spiritual, linguistic, familial and cultural factors.
Right to be informed about the laws, rules and policies affecting providers of health care services.
Right to be informed of procedures for initiating complaints about providers of health care services.
Right to confidentiality of health care records in accordance with the law.
Source: Ontario Patients’ Bill of Rights.
Responsibilities:
To cooperate in providing accurate medical information and records.
To make all confirmed appointments or contact clinic 24 hours ahead of time to cancel or postpone.
To treat fellow patients with respect and consideration for privacy.
To treat staff and Physicians with respect and dignity.
